To maintain clear and efficient communication with our tenants, we are going to take a moment to explain to you in detail what RENTILA is, the platform we use to manage everything related to your rental.
It is a tool designed to make life easier for both of us, landlord and tenant, by centralizing our management in a professional and transparent way.
What is RENTILA?
RENTILA is professional software for property management. It provides us with a private and secure space where we can centralize all our communication, payment management, and rental documentation.
What can you do with the application?
The platform offers you a personal "tenant space" that allows you to carry out several key tasks conveniently and quickly:
- Consult and download documents: You will have direct access to your rental contract, electronic payment receipts, and any other important document that we share.
- Report issues: If any problem or breakdown arises in the home, you can communicate it to us directly through the app. It is a very effective system, as it allows you to track the request.
- Review your payment history: You will be able to see a clear record of all your rent payments and the status of your account.
- Direct communication: We have an internal messaging system to exchange messages in an organized and direct way.
How can you interact with us?
RENTILA is our main official communication channel. When you report an issue, we receive a notification instantly and we can respond to you or manage the repair through the same platform. Likewise, if we need to send you a notice or a new document (such as the monthly receipt), we will do so through RENTILA, and you will receive an alert.
How to access?
Access is very simple:
- By accessing rentila.es
- To log in, you only need a personal username and password.
- We, as owners, are the ones who generate these credentials. If I have already provided them to you, you can use them directly.
- If you still do not have your access keys, please request them from us through the website and we will send them to you as soon as possible.
I hope this information is useful to you. I trust that RENTILA will help us maintain transparent and agile management.